Terms of Service

Last updated: 4/25/2025

1. Agreement to Terms

By accessing or using RandomTide's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Use License

Subject to your compliance with these Terms of Service, RandomTide grants you a limited, non-exclusive, non-transferable license to access and use our services for your internal business purposes.

3. Intellectual Property

The service and all related materials are protected by intellectual property laws and are owned by RandomTide, Inc. or its licensors.

4. Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our services will be available at all times. We reserve the right to modify or discontinue any feature or part of our service at any time.

5. Payment Services

We offer multiple payment methods from Stripe for your convenience. When using our payment services:

Payment Method Terms are terms that apply to the use of Payment Methods. You can decide whether or not to use a Payment Method. However, if you use a Payment Method, you accept and agree to the terms applicable to that Payment Method, which will form part of your agreement with Stripe.

Our Payment Service Obligations

As a service provider offering Alipay and other payment methods as the payment method, we commit to:

  • Provide all necessary transaction information to payment processors for proper transaction handling and settlement
  • Promptly respond to and address any transaction disputes, chargebacks, or inquiries related to any payment method we offer
  • Implement appropriate security measures to prevent unauthorized payments and adopt required risk control measures for all payment options
  • Maintain compliance with all applicable laws and regulations related to payment processing across all supported payment methods
  • Ensure that our products and services comply with all payment processor requirements, including Alipay's prohibited and restricted products lists
  • Provide timely and appropriate customer service for all payment-related inquiries regardless of the payment method used
  • Process refunds properly through the appropriate payment processor's system according to their specific requirements

Payment Service Terms

  • For payments made through Alipay, users are subject to the Alipay Terms of Service.
  • For information on other payment methods, please refer to Stripe's Payment Method Terms.
  • Each payment method may have its own terms and conditions that apply in addition to our Terms of Service.
  • By using any payment method on our platform, you agree to comply with the applicable terms for that payment service.

6. Limitation of Liability

To the maximum extent permitted by law, RandomTide shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.

8. Contact Information

For any questions regarding these Terms of Service, please contact us at contact@randomtide.com